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How sce365 Handles Your Personal Information

This privacy policy sets out exactly what data sce365 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and how we keep that information secure.

Account data protectedbKash, Nagad, Rocket payment data securedNo data sold to third partiesBangladesh-region scopeContact us to request changes
sce365 How sce365 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency around your data are not optional extras here — they are part of how the account and payment system is built. From the moment you link a bKash, Nagad or Rocket wallet to your account, the data attached to that wallet is handled under the practices below.

Encrypted Storage

Account credentials and payment wallet references are stored using SSL encryption. Your bKash, Nagad or Rocket identifiers are never held in plain text on our servers.

Cookie Controls

Session cookies keep your login active and remember your preferences. You can block non-essential cookies via your browser; doing so will not prevent you from depositing or withdrawing.

Data Retention

Transaction records linked to bKash, Nagad and Rocket are retained only as long as required for payment reconciliation and any applicable legal obligation in your eligible region.

Access and Correction

You can request a copy of the data we hold or ask us to correct inaccurate account details at any time by contacting support through live chat or email.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles privacy requests directly. Raise your request through any of the channels below and we will respond within the scope of what local law and our eligible-region policy allows.

Live Chat Open the chat widget inside your account dashboard. Identify your request as a privacy query so it reaches the right team without delay.
Email Support Send your privacy request to our support email address, including your registered mobile number and the nature of the data request you are making.
Account Help Centre The Help Centre inside your account lists the steps to submit a formal data access or deletion request, including which documents we may ask you to verify.

Common Questions About Your Privacy on sce365

These are the questions we receive most often about how personal and payment data is handled on sce365. Each answer reflects the actual practices described in this policy, not a generic summary.

We collect your name, email address, registered mobile number, and the wallet identifier linked to your bKash, Nagad or Rocket account, plus standard device and session data.

Yes. Wallet references for bKash, Nagad and Rocket are stored with SSL encryption. We never store your full mobile wallet PIN or password at any stage of the payment process.

We share data only with payment processors needed to complete bKash, Nagad and Rocket transfers. We do not sell or rent your data to advertisers or unrelated third parties.

Transaction data is kept only as long as required to reconcile payments and meet any legal obligation applicable to your eligible region. You can ask support for the specific retention period.

Contact our support team via live chat or email, state your registered mobile number, and specify whether you want a data copy or deletion. We handle requests within the scope local law allows.

Access and eligibility depend on your local law and the regions we currently serve. Check with support or review the terms page to confirm whether your location is eligible before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.