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Terms Conditions That Cover Your Account

Before you open an account on sce365, these terms set out what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the regions we support — check that before you proceed.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access

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CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear, or you believe an action on your account was taken in error, contact our support team directly. We handle terms-related queries through the channels below — keep your account ID and the relevant transaction reference ready when you write in.

What These Terms Actually Cover

sce365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of how your sce365 account works — from registration and wallet funding through to withdrawal requests and account closure. When you deposit via bKash, Nagad, or Rocket, you confirm you've read and accepted the conditions attached to that transaction. We process

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payments through those local mobile-money rails, and the rules around minimum amounts, processing steps, and reversal windows are explained inside your account's payment section. Withdrawals go back through the same wallet you used to deposit — we verify that the wallet number matches your registered account
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details before releasing funds. We reserve the right to pause a transaction if something doesn't match. Your account is personal and non-transferable; sharing login credentials or operating multiple accounts breaches these terms and may result in suspension. We update these terms when our policies or services
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change. Continued use of the platform after any update means you accept the revised version. If you disagree with any change, close your account through the settings page before the change takes effect. Access to sce365 depends on whether use is permitted under your local law
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and which regions we actively support — we do not make that determination for you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Practices

We treat your account data with care and apply security measures to protect the details you share with us — including your registered mobile wallet numbers for bKash, Nagad, and Rocket. Here is how we handle the key areas these terms touch.

Data Retention

We keep your account records and transaction history for as long as your account is active and for a period after closure, as required by our internal compliance process.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any suspicious login attempt triggers an automatic account hold until you confirm via OTP.

Policy Changes

We post updated terms directly on this page with the revision date shown at the top. You can request a summary of what changed by contacting support through live chat or email.

Dispute Resolution

Raise a formal dispute through the account help page or email. We aim to respond with a written outcome within the timeframe stated in your dispute acknowledgement message.

Common Questions About These Terms

These are the questions we get most often about how these terms apply to your account and payments. If yours isn't here, use live chat or the account help page.

Yes. Every transaction through bKash, Nagad, or Rocket is subject to these terms. The wallet number you use must match the one registered on your account — mismatches are flagged automatically.

No. These terms allow one account per person. Creating a second account — even with a different mobile number — breaches our policy and may result in both accounts being suspended.

Close your account through the settings page before the updated terms take effect. Continued use after the stated effective date means you accept the changes without reservation.

Submit a formal dispute through the account help page or email support with your account ID and the suspension notice. We will review and respond with a written outcome.

Access depends on your local law and whether your region is one we actively support. We do not determine eligibility on your behalf — check your local regulations before opening an account.

We retain your account records and transaction history for a period after closure as part of our internal compliance process. Contact support if you want details specific to your account.

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